30 Day Guarantee Statement (Only for Cloud Hosting and VPS Hosting).
If for any reason you are unhappy with the services you receive from DedicatedServers.pk during the first 30 days of service (Only for Cloud Hosting and VPS Hosting), you may request in writing via email or via Ticket.
You must also state a detailed reason as to why you are cancelling (as we request for any cancellation).
We are the sole arbiter as to if your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel.
If client violated the terms and conditions and got suspended in that case refund will not be offered also if He/She asked for cancellation and than agreed to continue using services again can’t ask second time for refund.
If client asked for any work during the 30 days like website transfer etc.. he/she has to pay the admin fee Rs.2000/hour as you are no more willing to use our services so all free support for which you were entitled will be no more free so he/she has to pay for it.*
- Domains are non-Refundable.
- Dedicated Servers are non-Refundable in any case.
- Refund is only applicable on first 30 days of first time product/service purchase no refunds for upgrades, or any other product/account purchase. Its just first time for new signups.
- No Refund will be issued if you are using second time our service it’s only offered once a customer for any product…
- No refunds on renewals.